PROFESSIONAL PROPERTY MANAGEMENT SERVICES

At Matrix we use ENUMERATE (formerly TOPS), a fully integrated system that is available to residents through an online portal. ENUMERATE keeps track of all account information including balances, CCR records, service requests and work orders. Residents can submit their service requests right through the portal as well as access important documents and announcements!

Yes! Our property managers are fully available for on-site or virtual HOA meetings, providing the utmost support to your communities HOA.

We do! We offer 24-hour emergency service, so the residents of your community will never have to wait to hear back and get any issues rectified.

We follow the rules, regulations and bylaws of each community and create custom CCR letters per Association, quoting the direct governing document so there are no discrepancies. We take the necessary steps to remedy all resident situations from issuing warnings, to issuing fines to navigating ADR.

You can! We use an online payment system called ZEGO that syncs directly with your Enumerate online portal. It couldn't be easier to set up recurring payments or pay manually online each month.