YOUR BOARD HAS ENOUGH TO DO.
SO WHY ARE YOU MANAGING YOUR MANAGEMENT COMPANY?
Your management company should make being a board member easier - not harder.
At Matrix we handle the details so that your volunteer position doesn't feel like a full-time job.
If you're board is ready for some relief, it's time to connect with us!
ABOUT MATRIX
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WHAT MAKES US DIFFERENT?
REAL PEOPLE. REAL RELATIONSHIPS. REAL FOLLOW-THROUGH & REAL ACCOUNTABILITY. EVERY MANAGEMENT COMPANY DOES WHAT IS LISTED BELOW - IT'S HOW WE DO IT THAT MAKES US DIFFERENT!
REAL COMMUNICATION
Because You Shouldn't Have to Chase Your Management Company
Real People Answering Calls
Responsive Board Communication
Resident Questions & Concerns
Notices & Correspondence
Community Communications
24/7 Emergency Response
Following Messages Through to Resolution
Hands-On Property & Vendor Management
We Don't Just Send a Vendor - We Manage the Problem
Property Inspections
Preventative Maintenance
Work Orders
Vendor Coordination & Oversight
Competitive Bids
Capital Projects
Insurance Coordination
Emergency Issues
Common-Area Maintenance
We Monitor, Track & Follow-Up
Smart Financial Management
Clear Numbers. Careful Oversight. No Surprises.
Annual Budgets
Monthly Financial Statements
Accounts Payable & Receivable
Assessment Collections
Delinquency Management
Reserve Accounts
Bank Reconciliation
Audit & Tax Coordination
Financial Reporting
We Help Your Board Understand Financial Reports & Make Informed Decisions
Board Support & Community Governance
You Make the Decisions. We Help You Make Informed Ones.
Board Meetings & Meeting Preparation
Meeting Minutes
Governing Documents
Rules & Regulations
Violation Enforcement
Owner Communications
ADR Support
Annual Meetings & Elections
Policy Guidance
Association Records
AND YES, WE HANDLE THE DETAILS TOO!
Payments, Records, Insurance Certificates, Websites, Newsletters, Homeowner Portals, Vendor Paperwork - The Little & Big Things That Keep Your Community Running!
BECAUSE YOUR BOARD VOLUNTEERED TO SERVE YOUR COMMUNITY - NOT START CAREERS AS PROPERTY MANAGERS.
WHEN SOMETHING GOES WRONG, WE DON'T DISAPPEAR...
WE MONITOR IT. WE TRACK IT. AND WE RESOLVE IT.
Reviews
PROUDLY SERVING all of new jersey & EASTERN PENNSYLVANIA
residential
commercial
50+ COMMUNITIES
MID-rise
24/7 EMERGENCY RESPONSE - 30+ YEARS OF EXPERIENCE - 2 NJ OFFICE LOCATIONS
24/7 EMERGENCY RESPONSE - 30+ YEARS OF EXPERIENCE - 2 NJ OFFICE LOCATIONS
24/7 EMERGENCY RESPONSE - 30+ YEARS OF EXPERIENCE - 2 NJ OFFICE LOCATIONS
24/7 EMERGENCY RESPONSE - 30+ YEARS OF EXPERIENCE - 2 NJ OFFICE LOCATIONS
24/7 EMERGENCY RESPONSE - 30+ YEARS OF EXPERIENCE - 2 NJ OFFICE LOCATIONS
24/7 EMERGENCY RESPONSE - 30+ YEARS OF EXPERIENCE - 2 NJ OFFICE LOCATIONS
Frequently Asked Questions
Please contact us if you cannot find an answer to your question.
At Matrix we use ENUMERATE (formerly TOPS), a fully integrated system that is available to residents through an online portal. ENUMERATE keeps track of all account information including balances, CCR records, service requests and work orders. Residents can submit their service requests right through the portal as well as access important documents and announcements!
Yes! If you need an on-site property manager that is physically at your community 1 or more days per week, we are happy to provide you with only the best! Our property managers are available for community walk-throughs, meeting vendors, and of course in the event of an emergency.
We do! We offer 24-hour emergency service, so the residents of your community will never have to wait to hear back and get any issues rectified.
We follow the rules, regulations and bylaws of each community and create custom CCR letters per Association, quoting the verbiage directly from governing documents so there are no discrepancies. We take the necessary steps to remedy all resident situations from issuing warnings, to issuing fines to navigating ADR.
You can! We use an online payment system called ZEGO that syncs directly with your Enumerate online portal. It couldn't be easier to set up recurring payments or pay manually online each month.
Live in a community we manage? Access your Enumerate Portal!
Contact Us
Matrix Operates out of TWO Locations!
50-C Main Street, Succasunna, New Jersey 07876
908-852-0064
1215 Livingston Avenue, Suite 306, North Brunswick Township, New Jersey 08902
732-228-8200
Matrix Property Management
50-C Main Street, Succasunna, New Jersey 07876, United States
Hours
Open today | 08:00 am – 04:00 am |
24 HOUR EMERGENCY SERVICE
